FAQ
Product questions
- barcelona trough (40, 50, 70 or 90 cm) with the barcelona balcony hook
- green basics trough (40, 50, 60 or 80 cm) with the green basics metal balcony hook
We recommend filling all four legs of the grow table with clay beads. As soon as the legs are filled with clay beads, you can fill the entire grow table with potting soil and start planting! This will prevent the legs from becoming clogged with potting soil, and the floor from getting too dirty and will ensure excess water can easily drain through the clay beads.
Yes! All elho pots are UV-resistant, and our outdoor collection is also frost-resistant. They can withstand winter temperatures as low as -20°C and cope well with hot summer days.
If you’d like to get the very best out of your pot, you can take a few extra steps:
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Make sure excess water can drain away. If your outdoor pot doesn’t have drainage holes yet, you can easily drill them yourself. This prevents water from freezing inside and causing damage.
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We also recommend placing your pot in a stable spot – or moving it – during extreme weather conditions.
All flower bridges sizes 30cm & 60cm from elho are suitable for balcony railings of up to 6cm max. The handy fixators that we supply allow you to securely attach the flower bridge onto the railing. It is that easy!
Some pots with a raised bottom can be filled with sand to increase stability. You can recognise these pots by a small opening at the bottom and the black stopper that comes with them.
To fill the pot, simply turn it upside down and use a funnel to add shell sand. After filling, close the opening with the stopper. The stopper is designed to let excess water drain away, so there’s no need to drill extra holes – very convenient!
To secure the stopper properly, we recommend applying a little extra pressure or using a rubber mallet. If it still doesn’t fit easily, place the stopper in a bowl of hot water for a few minutes – this will make the material more flexible and easier to insert.
If you’ve lost your stopper, we’ll happily send you a replacement free of charge. Click here to request a new stopper.
You can also watch this video to see how to fill your pot with sand and insert the black stopper:
Are you looking for a matching saucer for your pot? Check out the range of saucers and the recommended combinations on the product pages, or contact our customer service to find out which saucer is suitable for your flowerpot!
Yes, you can safely put your elho pot in the dishwasher! We recommend using a 40-degree maximum program. This ensures that your elho pot remains beautiful and retains its quality for a long time. Always nice to give your pot a good clean!
The happy herbs has been designed so you can place a plant container directly inside – either 13 cm or 15 cm in diameter. This means you don’t need to repot your herbs, which makes it super easy and convenient!
Want to see how it works? Watch this short video for the step-by-step instructions:
All loft planters come with a built-in water reservoir. This clever system makes sure your plant never gets too much water. Excess rainwater is collected in the reservoir so the roots don’t sit in water. Whenever needed, the roots can draw from the reservoir — keeping your plant happy and healthy!
Any overflow is safely drained away through the outlet pipe. You don’t need to drill any holes yourself – we’ve already taken care of that in every loft product.
Watch the instruction video to see how it works.
How cool that you want to paint your pots! Our pots are mainly produced from recycled polyethylene and this material is difficult to paint. We would therefore advise against it, because the result may turn out differently than you expected. But if we can't stop your creativity, our advice would be to slightly roughen the surface and use a plastic primer beforehand.
All our pots are made from 100% recycled plastic. This makes them not only durable and long-lasting, but also a sustainable choice for your garden.
The pure raindrop is a rain barrel with a unique design. This stylish pure raindrop is a smart water-saving solution with a capacity of 70 liters that is easy to mount on the downpipe.
Before attaching the pure raindrop, please check the following things:
√ the diameter of the downpipe: this should be a minimum of 50 mm to a maximum of 80 mm;
√ make sure there is enough room on both sides of the pure raindrop (diameter 45cm);
√ does the downpipe sit away from the wall with a minimum of 15 mm and a maximum of 35 mm.
Pay attention!
If it freezes during winter months, the raindrop must be emptied. Open the tap and collect the rainwater. The tap must then remain open during the entire frost period. Tip: place a bucket under the tap to collect the extra rainwater.
Download the user manual (PDF) here
Watch the instructional video here:
This depends on several factors, such as whether the pot will be placed indoors or outdoors. On each product page you’ll find detailed information in the technical specifications to help you choose the right option.
The green basics rain barrel plus is a smart and sustainable way to collect rainwater – and it even has a planter on top for extra greenery. With a capacity of 110 or 200 litres, it’s an ideal water-saving solution for your garden. The barrel is easy to connect to your drainpipe using a rain diverter set. Once the barrel is full, any excess water flows back into the drainpipe automatically.
What’s included:
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Lid
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Tap
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Stand
Please note: the rain diverter set is not included and must be purchased separately.
Important for winter:
During frost, the green basics rain barrel plus should be emptied. Simply open the tap to release the water and keep the tap open throughout the frost period. Tip: place a bucket underneath to collect the water.
Download the user manual (PDF)
Watch the instruction video
The green basics rain catcher is a compact water butt, designed to help you save water efficiently. With a 35-litre capacity, it’s easy to install directly onto your downpipe.
Before You Install
Please read the instructions carefully before fitting the green basics rain catcher.
Check Before Installing:
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Ensure your downpipe has a diameter between 50 mm and 80 mm.
What’s Included:
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Lid
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Tap
Important:
During freezing winter months, the green basics rain catcher must be emptied. Turn the tap on to drain all collected rainwater, and leave the tap open throughout the frost period.
Tip: Place a bucket under the tap to collect water while emptying.
Need More Details?
Download the user manual (PDF)
Why does my pot have tiny pores, and how do I keep it clean?
Due to the handcrafted process, pores are a characteristic feature of these pots. These pores are tiny holes in the surface and can attract dirt. To keep your pot looking beautiful:
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Filling tips: Never fill the pot completely to the rim with soil. Cover the rim with plastic, foil, or cardboard while filling. This ensures a clean and neat finish.
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Cleaning advice: Clean your pots 1–2 times a year using warm water with mild detergent and a tiny splash of bleach. Rinse thoroughly afterwards for sparkling clean pots. A high-pressure hose can also be effective.
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Extra help: You can request a free cleaning kit via our service parts page.
Following these steps will keep your pots looking their best year after year.
To keep your pots and planters looking their best, we recommend cleaning them regularly. Mix warm water with a splash of cleaning vinegar or a little natural soap, and use a soft brush or cloth to gently remove any residue. Avoid scouring pads, as they can damage the surface.
For stubborn spots, you can try a mild solution of water with baking soda, or use a plastic cleaner designed for this purpose.
Please note: Avoid harsh cleaning agents, as they can damage the material.