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FAQ

We might already have a direct answer to your burning question! Please see if your question is listed in below overview. Couldn't find your answer? Please use the contact form to contact our customer service team. Or you can ask your question via Facebook. 

Where can I buy elho products?
Why are there different elho prices?
It freezes; can my pot endure this winter weather? 
I need a service part, how can I get one?
Where can I buy a specific elho product?
Can I subscribe to your inspiration guide?
How long are my elho products under warranty?
How do I remove the sticker from my product?
My white pure pot has some black specks. What should I do?
Can I place my pure outside too?
Oops! I have lost my fixators, what now?
Plants love saucers! Which pot matches which saucer?
Mix and match the right support for your balcony container
How do I make sure my pure stands firmly?
How does the water reservoir of the loft collection work?
How do I use brussels herbs?
What is the maximal width of my balcony rail if I want to install the flower bridge?
What exactly does elho recycle to produce pots?
Are all elho products made from recycled materials?
Why does elho make pots made of plastic?
Can elho pots be recycled?
How sustainable is elho?