FAQ

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Paiement

I have lost my invoice. What can I do?

Please contact us here and state the five-digit order number and your address details. Then we can look up the order in our system and will send you a copy of the invoice by e-mail as soon as possible.

Where can I find the prices of an elho product?

The prices are listed on our website on the product page under the product name. The prices include VAT, but exclude shipping costs which, if relevant will be added prior to completion of your order.  

The prices we use are recommended retail prices. The prices of our sales partners may differ from our prices. 

What are the payment methods?

You can pay for your order in different ways. We currently offer the following payment methods: 

  • Credit card: we accept Visa, Mastercard, Maestro and American Express