FAQ
Spare parts
I lost a part of my product. Can I get a new one?
That can happen. We usually still have spare parts available. Click here to contact us. For quick processing, we ask you to indicate exactly which product and which missing part it concerns.
A part of my product has broken. Can I get a new one?
Breakages can sometimes happen over time. We usually still have spare parts available. Click here to contact us. For quick processing, we ask you to indicate exactly which product and which part it concerns.
I am missing a part of the product that I just purchased. What should I do?
How annoying that you are missing parts of your product! We usually still have spare parts available. Click here to contact us. For quick processing, we ask you to indicate exactly which product and which part it concerns.