FAQ - Products

Some pots with a raised bottom can be filled with sand to increase stability. You can recognise these pots by a small opening at the bottom and the black stopper that comes with them.

To fill the pot, simply turn it upside down and use a funnel to add shell sand. After filling, close the opening with the stopper. The stopper is designed to let excess water drain away, so there’s no need to drill extra holes – very convenient!

To secure the stopper properly, we recommend applying a little extra pressure or using a rubber mallet. If it still doesn’t fit easily, place the stopper in a bowl of hot water for a few minutes – this will make the material more flexible and easier to insert.

If you’ve lost your stopper, we’ll happily send you a replacement free of charge. Click here to request a new stopper.

You can also watch this video to see how to fill your pot with sand and insert the black stopper:

Yes,

you can safely put your elho pot in the dishwasher! We recommend using a

40-degree maximum program. This ensures that your elho pot remains beautiful

and retains its quality for a long time. Always nice to give your pot a good

clean!

This depends on several factors, such as whether the pot will be

placed indoors or outdoors. On each product page you’ll find detailed

information in the technical specifications to help you choose the right

option.

The self-watering insert is a simple watering system that gives

the plants exactly the right amount of water when the plant needs it. The

system's water meter tells you when to fill it, after which the plants can

fend for themselves for weeks. Goodbye, plant stress! The self-watering

insert fits in most elho indoor pots, as well as other pots made of ceramics,

for example. On this page, you will find an image with an overview. Enjoying

a green interior without worries, that's the dream!

This video shows the steps to follow when using the insert for the first

time:

To keep your pots and planters looking their best, we recommend

cleaning them regularly. Mix warm water with a splash of cleaning vinegar or

a little natural soap, and use a soft brush or cloth to gently remove any

residue. Avoid scouring pads, as they can damage the surface.

For stubborn spots, you can try a mild solution of water with baking soda,

or use a plastic cleaner designed for this purpose.

Please note: Avoid harsh cleaning agents, as they can damage the material.

How

cool that you want to paint your pots! Our pots are mainly produced from

recycled polyethylene and this material is difficult to paint. We would

therefore advise against it, because the result may turn out differently than

you expected. But if we can't stop your creativity, our advice would be to

slightly roughen the surface and use a plastic primer beforehand.

Yes! All elho pots are UV-resistant, and our outdoor collection is also frost-resistant. They can withstand winter temperatures as low as -20°C and cope well with hot summer days.

If you’d like to get the very best out of your pot, you can take a few extra steps:

Make sure excess water can drain away. If your outdoor pot doesn’t have drainage holes yet, you can easily drill them yourself. This prevents water from freezing inside and causing damage.

We also recommend placing your pot in a stable spot – or moving it – during extreme weather conditions.

Why does my pot have tiny pores, and how do I keep it clean?

Due to the handcrafted process, pores are a characteristic feature of these

pots. These pores are tiny holes in the surface and can attract dirt. To keep

your pot looking beautiful:

Filling tips: Never fill the pot completely to the rim with soil. Cover the

rim with plastic, foil, or cardboard while filling. This ensures a clean and

neat finish.

Cleaning advice: Clean your pots 1–2 times a year using warm water with

mild detergent and a tiny splash of bleach. Rinse thoroughly afterwards for

sparkling clean pots. A high-pressure hose can also be effective.

Extra help: You can request a free cleaning kit via our service parts

page.

Following these steps will keep your pots looking their best year after

year.

Most of our balcony planters fit on a railing with a maximum

width of 6 cm. But we also have troughs that can be paired with our

adjustable brackets on our website. Alternatively, you can see an overview

here.

The following balcony planters are suitable for railings up to 12 cm:

- noa balcony trough (M, L or XL) with the noa universal balcony hooks

- barcelona trough (40, 50, 70 or 90 cm) with the barcelona balcony hook

- green basics trough (40, 50, 60 or 80 cm) with the green basics metal

balcony hook

- greenville easy balcony

Are

you looking for a matching saucer for your pot? Check out the range of

saucers and the recommended combinations on the product pages, or contact our

customer service to find out which saucer is suitable for your flowerpot!

All

flower bridges sizes 30cm & 60cm from elho are suitable for balcony

railings of up to 6cm max. The handy fixators that we supply allow you to

securely attach the flower bridge onto the railing. It is that easy!

All our pots are made from 100% recycled plastic. This makes them

not only durable and long-lasting, but also a sustainable choice for your

garden.