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Safety warning: recall greenville planthangers

We urge consumers who have an elho greenville planthanger (this is stated at the bottom of the planter) to remove this product from their (balcony) railing because this plant hanger could lead to unsafe situations.
It concerns the Greenville planthanger long and single versions that are available in 5 colors and are on the market since January 2020.

Due to an error in the design in combination with a high temperature outside, the balcony hook can deform. This makes it possible for the elho greenville planthanger to fall off a (balcony) railing. All other elho products (including those with a suspension system) meet all quality requirements and are therefore safe.

Return elho greenville planthanger

We urge consumers who have an elho greenville plant hanger to remove the product and report this to our elho Consumer Service via contact@elho.com stating ‘recall elho greenville plant hanger’. The Consumer Service team will advise you how to return the product and provide you with a refund.

elho sets high standards for the safety and quality of its products and therefore apologizes for this inconvenience.

Contact details

For questions, you can contact our Consumer Care department on the number: +31 13 751 57 50 (during office hours) or send an email to contact@elho.com.