FAQ

To be able to access all of the pure smart functionalities you need an iOS or Android smartphone, a wireless internet connection, and your favourite elho pure pot of course.

You can use the app everywhere, as long as you are connected to the internet!

Please make sure to place the pot within range of a working wifi router (the pure smart will find wifi networks in a range of 15 meters) and follow the installation steps in the app or in the instruction video below.

The app is available for iOS and Android. You can find it on Google Play and the Apple App store, or simply click on the image below.

The pure smart lights up your home and garden easily, directly from your smartphone. The pure smart can produce 16 million different colour tones and a great variety of white tones, from cool daylight to warm white. It can be controlled via the elho app, which can be downloaded for free.

There is no need to be connected to your wifi network after initially setting up the connection, as long as both the pot and the app are connected to the internet, you can control your pure smart.

In the elho app, you will find a button that sends you a reset link to the e-mail address you've signed in with. 

Please double-check if the pot is connected and online. We store the timers on the device so that they will always work, even if you are not at home. Once your pot is connected your timers should be visible.

It is possible to use the pure smart light from multiple smartphones. You can share your connected account with friends and family so you can all control the smart light.

Select a colour via the sliders 'colour' and 'brightness' and press the plus-icon in the 'my colours' section to save your colour. You can even include it in a timer setting to create a schedule with your favourite colour.

You can edit the name and type of your pot in the 'my smart pots' section in the app settings.

It is possible to use multiple lights in the app settings, you can connect up to 8 pots.

You can add up to 8 timers within the app to create your own schedule to match your pure smart with your mood. You can find the timer settings via the menu at the upper right of the elho app.

An inner pot with watering holes is included for a beautiful equal distribution of the light. There is no need to drill holes because of the watering system with plug.

Thanks to the IP44 certified adapter, the pot can be used perfectly outdoors in any weather condition.

All parts are frost resistant, up to -20°C. You can use the pot care-free the entire year around outside.

We guarantee 10 years of warranty for the pot and its parts, and 3 years for the LED module.

You will have to follow the installation steps again in order to help your pot re-connecting to the internet.

The WiFi connection might have been disabled during set-up. Turn the pot off (disconnect power) and turn it back on to retry connecting the pot. If the problem still occurs, please check if other smartphones are connected to the pot and disconnect from the pure smart network.

Try to re-search for wifi networks on your smartphone (by switching wifi off and on) and re-plug the pot. Turning your wifi off and on again might help as well. If this doesn't succeed, you can try to reset the pure smart completely.